Frequently Asked Questions

Absolutely. We offer a Startup plan starting at CFA 25,000/month for up to 50 properties and 3 team members. Our interface is designed to be intuitive, even for non-technical teams.

Yes! We offer a 14-day free trial with no credit card required. You'll have access to all Professional plan features during the trial period.

We accept Mobile Money (Orange Money, Wave, MTN Mobile Money), credit/debit cards (Visa, Mastercard), and bank transfers. Receipts and invoices are generated automatically.

Yes, GestLocation is compliant with GDPR as well as African data protection laws. Your data is encrypted (AES-256) and hosted on secure servers.

Yes, you can export all your data at any time (CSV, Excel, PDF). We also provide a REST API for custom integrations.

Our clients benefit from email and live chat support. Professional and Enterprise plans include priority support with a guaranteed response time of less than 4 hours.

GestLocation is an online platform, but our mobile app allows you to view some data offline. Changes are automatically synced when the connection is restored.

Yes, depending on your plan: 3 members for Startup, 10 for Professional, and unlimited for Enterprise. Each member has customizable access permissions.

Yes, our Enterprise plan is fully customizable. We also offer on-premise options for large organizations. Contact our sales team for a quote.

Tenants can submit requests via the Tenant Portal. You receive a notification, assign a technician, and track resolution in real-time. Full history is preserved.

Yes, we offer a mobile app available on iOS and Android for managers and tenants. The app allows you to manage everyday tasks on the go.